Shipping Information

Our shipping and processing charges cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead.

Orders will be confirmed via email and you will be notified of the shipment's tracking number. Email and daytime phone number are required for shipping purposes.

Damage control

Please check the grill and/or accessories before you sign the shipping documents of the shipping company. If you find any hints for possible damages, please note this on the shipping documents and make some photos.

Otherwise we aren't able to apply for insured losses.

Standard shipping and processing charges

Shipping to Germany is free of charge.

Shipping to other destinations:

EU1*
Weight	Price
up to 0,4 kg	3,70 €
up to 0,9 kg	7,- €
up to 29,9 kg	8,- €
30 - 59,9 kg	16,- €
60 - 89,9 kg	24,- €
90 - 119,9 kg	32,- €
120 - 200 kg	120,- €

EU2**
Gewicht	Preis
up to 0,4 kg	3,70 €
up to 0,9 kg	7,- €
up to 29,9 kg	17,- €
30 - 59,9 kg	34,- €
60 - 89,9 kg	51,- €
90 - 119,9 kg	68,- €
90 - 200 kg	200,- €

You'll see the shipping fees on product pages, shopping cart and on the order pageDie Versandkosten werden Ihnen auf den Produktseiten, im Warenkorbsystem und auf der Bestellseite nochmals deutlich mitgeteilt.

The above charges do not include any surcharges that may apply to some items or to express shipping.

Standard shipping and processing

Standard shipping charges are based on the total charge of the goods for each delivery address as listed in the chart above.
Grills are shipped 7 - 10 days after we received your payment. Pellets and accessories are shipped after 4-5 days.
Items can not be shipped to a P.O. box.

* EU1:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia

**EU2:

Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Norway, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom